[music] Hello everyone and welcome to Zimbar-Liljenstein
Hall.
Home of our Student Enrollment Center.
Welcome to ESU, I'm Brittany Washington and this is Staci-Jo Palek.
I'm Tyler Dillon.
Brittany, Staci, and I are ESU orientation staff,
and we would like to show you some of the important offices
that you can find located in our Student Enrollment Center.
ESU's Student Enrollment Center is found on the first floor of Zimbar-Liljenstein Hall,
or as we students refer to it as Zimbar.
The building is located on Center Street, or right next to the Eiler-Martin Football
Stadium.
If you're need of help with financial aid, student accounts,
student records, class registration, or transfer services,
Zimbar is where it's at.
Come on and follow us! [music]
On the left you will see our Veteran's Center.
ESU sincerely thanks all the Veterans that have sacrificed their selfless services
to our country.
ESU veteran's center is a one stop service center
that is assists student veterans and their families with their educational
needs.
It provides help with veteran's benefits, issues,
and resources, so that veterans could obtain an ESU degree.
The center is a designated green area and a lounge and kitchen areas are available
for veterans to meet with other veterans.
ESU participates in the Yellow Ribbon program for out of state student veterans,
holds seminars, meet and greet socials, and hosts an annual university wide Veteran's
Day recognition event.
The Student Veterans of ESU is a branch of the Student Veterans Association
that meets at the center on a regular basis.
Just passed the Veteran's Center is the Student Enrollment Center's Nemo Q
touch screen system.
Nemo Q is a touch screen system that directs students and their families to
an enrollment specialist, who can help them with their specific needs.
Let me show you how it works!
First, you start by swiping your eCard, then choose a service that you would like
to access.
As you can see here, we have a list of services that you can choose from:
Billing and payment, Faculty, Financial Aid, Graduation, Records, Registration,
Transfer Student, and Veterans.
Also, Parking permits.
Let's click on Financial Aid.
A ticket number will be printed with your number and approximate wait time.
If there's enough time for you leave and make a quick visit elsewhere on campus,
your estimated wait time will be of help.
Digital monitors throughout campus display ticket numbers,
so you can plan accordingly and return to Zimbar in time
for your meeting with the staff member.
You can also check your ticket number status on the ESU phone app
or you can have a seat in our lounge area where snack vending and wi-fi are available.
An announcer will call your ticket number to let you know where to proceed
when your Financial Aid counselor becomes available.
[NEMO Q Announcement]: Ticket Number F258, please proceed to the front counter station
number 2.
That's us, let's go!
Before we visit our Financial Aid area, let's make a quick stop at our front counter.
Here student account specialists will advise and assist you with
tuition, billing, payments, FERPA information, and payment plans.
Student record specialists are here to answer your questions,
and to help with course registration, changes in class schedules,
changes of major, midterm and final grades, and student athlete compliance.
The staff members in this area will handle most of your general enrollment processes.
Moving on to Financial Aid, our financial aid specialists assist students
and parents with grants, scholarships, and loans.
Each Financial aid counselor assists students according to his or her group of students
assigned by the student's last name.
By providing the student's name to a Student Enrollment Center staff member
you will be guided to your financial aid counselor.
Let's move on to the Transfer Center!
Here in our Transfer Center specialists are available to help students
that are joining ESU from community colleges, other colleges, and universities.
Here, transfer students will find out how their transfer courses apply
to the degree program they wish to pursue at ESU
and get answers to questions that will ease their transition.
All new students will be able to get answers to questions regarding the
college level examination program, or CLEP, advance placement courses,
and international bachelorette test scores.
Now we're in the Enrollment Support suite.
If you have any questions about where to go or who to see, please stop here first.
This is our guest information hub of the Student Enrollment Center.
We have one more stop, the Bursar's office.
The Bursar is responsible for student billing.
You'll consult this office if you have specific matters relating to your tuition and fees,
if you need to arrange a payment plan, or if you need to discuss options and solutions
for meeting your financial responsibilities.
That's our quick tour of the Student Enrollment Center!
Have any questions that haven't been answered, feel free to stop by our center in Zimbar-Liljenstein
Hall or feel free to give us a call at 570-422-2800
Now, we would like to introduce you to our Registrar and Director of the Student
Enrollment Center, Ms. Kizzy Morris, who's going to give you some tips on
student enrollment processes and procedures.
Thank you Tyler, Staci, and Brittany.
We are excited here in Student Enrollment Center to be taking this journey with you.
I wanted to spend some time to just give you top 5 items that you also need to know about,
beginning with the academic calendar, the academic catalogue,
talk to you a little bit about your academic advisor as well as our book voucher program,
parking permits, and maybe some other items.
The academic calendar is going to be an important tool for you here at ESU
both for you students as well as parents.
Students you would be interested to know that the academic calendar can let you know
about things like, when you are going to be having your final
exams, deadlines for grades, when registration will
begin And parents it's important that you also
know about the academic calendar, so you know when the semester begins, when
it ends, when we have breaks, and you can also remind your students in regards
to different academic events.
I'd also like to tell you about the Undergraduate Catalogue,
which is a very important document here at ESU.
The Undergraduate Catalogue contains lots of information in regards to our policies,
as well as your program requirements.
And it is a documented tool that both the parents,
you the parents, as well as our students need to be familiar
with.
So for our parents it contains lots of information those
do's and don'ts, things that are procedures and policies that our students need to follow,
which would be very important for you to also become familiar with,
so that you can help us help our students become successful as well.
It contains the program requirements, which will outline for you the courses that
you need in your degree program in order to be successful
here at ESU.
So we want you to become familiar with those courses as well
and the sequence in which to take the courses in.
The Academic Catalogue is also a tool you would use along with your Academic Advisor
and your Academic Advisor is a faculty member that is in your major department, so that's
very important because that person is going to be very familiar
with your major and can guide you.
They're going to develop a plan of action for you to become successful here at ESU,
so both parents and students if you familiarize yourself with the catalogue
we hope that this tool will also act as something for you to be successful here at ESU.
A good majority of our students here at ESU are receiving Financial Aid,
and as a result they may get a refund.
Refunds can be turned into a book voucher for you to use in the University Store.
You can use the book voucher to purchase your textbooks
and your school supplies for the classroom, so if you ever need a book voucher
please visit us in the Student Enrollment Center.
If you are eligible to bring a car on campus, then you need to make sure that you have an
ESU parking permit.
You can pre-register your vehicle online prior to coming to campus,
then stop by the ESU Enrollment Center for you to pick up your hang tag.
The final thing I would like to mention today is our residency requirements.
There is a difference between residency requirements for Pennsylvania students,
as opposed to our out of state students.
If there is ever a question in your mind about your residency requirements
do not hesitate to contact us in the Student Enrollment Center.
We will be happy to work that process out with you.
Here at the Student Enrollment Center we're here to focus on you,
so anytime throughout your journey at ESU if you have any questions about your enrollment
never hesitate to come and visit us.
[Music]
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