My name is Tim Dillon, and I'm Founder and Director of Tech Research Asia.
Tech Research Asia is a technology industry consulting house,
and we work with both enterprise clients on the business side and technology vendors.
There's a huge amount of exciting technologies emerging into the market right now,
and it's exciting for two reasons;
the first is the technology aspect, and the second is the business area.
So from a technology perspective we see things like
Artificial Intelligence (AI) and Machine Learning,
distributed ledger technology, or Blockchain as it's known
and then you've got areas such as IoT (Internet of Things),
and one where we're seeing a lot of activity starting to build up,
around what we've termed Reality Technologies.
That's Mixed Reality, Augmented Reality (AR) and Virtual Reality (VR).
We've partnered with Samsung to undertake research into
the Australian business environment for Reality Technologies.
1 in 10 of those organisations have told us that
basically, they are right now either trialling or developing a VR or an AR solution.
So we've seen this sort of entry into the market already,
from the consumer side into the business.
Then you have the relevancy if you like,
is it worthwhile doing it?
30% of the organisations have already said yes,
we are convinced of the value that the technology is going to bring.
And it's bringing benefits in a number of areas.
The other part of the research was quite fascinating;
we basically said what are you getting out of this,
and the early indications suggest a 3.2%
increase in customer satisfaction,
a 3% increase in sales win rates,
and a 2.8% reduction in operating costs.
So we're seeing this business value already.
There's examples of medical device manufacturers using Virtual Reality
to basically train people on their equipment.
And that doesn't sound like much, but if you think about the alternative
which is to use, for example pigs,
you can only use that equipment once.
Once it's been used on that animal you can't use it again
so that training scenario is very different.
Now if you can do that in VR where it's quicker, it's more accurate,
it's more effective, you can get that device and that capability much faster to the patient.
The technologies that are going to shape the next 5-10 years
aren't the ones that you probably think.
It's the combination of those technologies.
Let's look at IoT;
you've got some sort of data coming from a device doing a something.
It's going to run into some sort of Machine Learning or AI scenario,
that data is then analysed and optimised,
and then it could be presented, for example, to a Virtual or Augmented Reality environment.
So to take that data and flow it across those devices,
whatever they are, whatever they are doing, to build a new solution
is going to be absolutely fascinating.
There's a number of things that excite me about the future in technology,
first of all you've got to look at AI.
AI in devices is absolutely fascinating where that can take us.
From a business perspective there's compelling use cases.
We look at Virtual and Augmented Reality;
to build new things with the data that underpins it.
Then you've got IoT. IoT to control and manage
and influence multiple business scenarios.
All of those are just absolutely fantastic things.
Không có nhận xét nào:
Đăng nhận xét