Hello, welcome to Survicate. After creating an account with us, you might be
wondering how to start your first survey. Let me help you with that
and during today's video I'm going to tell you a bit more about types of
surveys for collecting feedback that you're able to use with Survicate and
show some ready designed examples. We need to remember that choosing the right
survey is the key to success! Survicate account offers four kinds
of surveys you can choose from. Targeted Website Survey, Questionnaire, In- message
Survey and Email NPS Survey. So let's start with Targeted Website Survey which
can look like that. If you want a pop-up window for collecting feedback on
your website, this survey is made for you. It's highly customizable, elegant-looking,
easy to use and gives you plenty of options for targeting the correct
audience and receiving specific data like leads for example. Next in line is
Questionnaire, which you can send as a link. This link can be placed anywhere you
desire making sure that everyone can access it. The whole survey is basically
a customizable landing page with series of questions you can redirect your
website respondents. It can be great for deep research and works much better than
ordinary long questionnaires because it shows questions in sequence so it feels
quicker to fill it out. Moving forward to In-message survey. So, again, if you are
looking for a survey which can be distributed via email or by one of our
integrated services you should consider choosing this option. You can ask
unlimited follow-up questions depending on the first answer, which is great for
researching satisfaction or customer service. And the last option E-mail NPS
Survey . A survey which is also going to be
distributed via email or by one of the supported integrations. Gives you
possibility to use a standard Net Promoter Score system to research with
email surveys sent to customers. You can ask a follow-up question about reasons
for certain answers to get even more practical data or use collected insights
to increase customer loyalty decrease churn. That's all for today, I hope
that you're ready to enjoy your dream survey, best of luck and May the Feedback
be with you !!!!
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