- Right now?
- [Joe] Yeah.
- So,
besides picking on Joe Anderson?
- [Joe] Besides that.
- Besides picking on Joe Anderson Month,
News Letter, huh?
- [Joe] Yeah.
- State of the Union.
- [Joe] Yup.
- Joe
Anderson
who's filming this
wants me to tell you what I'm passionate about.
Right now, State of Highway 85,
what are we passionate about.
We're passionate about,
and Imma swear,
getting shit right.
Joe Anderson here
would like me
to speak about the State of the Union Highway 85
to do something different for our newsletter
so here we go.
(upbeat music)
- What was the first question you wanted to cover, Joe?
- [Joe] State of Highway 85.
- That's right.
Joe Anderson here, wants us to do something different
on our newsletter.
Shoot out a video that talks about the state
of the union for Highway 85.
And the State of the Union for Highway 85 is
innovate or die.
And we are doing everything we can internally
to be
pushing forward
on
growing on our capabilities,
providing better services than we've ever provided before,
having the ability to develop
ways to have our clients have much higher
return on their investments.
We want quality, we wanna be innovators,
we wanna be pushing forward.
So, that is what our focus has been all year
and its just steamrolling.
Every day my team is just 2% better
than yesterday.
And we're just chunking away at that
and hopefully, you on the other end
are noticing that we are making some improvements
and know we're not perfect everywhere.
We wanna be perfect everywhere.
Then when we get to what we think is perfect
we're going to reevaluate what we're doing right now
and then take it to the next level.
That is really the State of the Union for Highway 85,
is getting our shit together and better here,
and then providing more value
and better service for our clients.
(upbeat music)
- It's the running theme right now.
Ready for this?
- [Joe] We're ready.
- Say hi to Sean Green.
- [Joe] Hi, Sean Green!
- Late night meeting, and for some reason
Joe Anderson's still here.
- [Joe] Cause I live here.
- Our
focus
for the whole quarter
is client health, right Sean Green?
And the team health.
That is our main thing here
at Highway 85 right now.
- [Joe] What does that mean?
- It means, simply,
we rework the work chart,
met individually on unique abilities
for different team members.
Tried to realign.
Make sure that we had the right tools,
and the right people, and the right places
to deliver the best service to the client
and have the happiest team on this end.
And then on the flip side,
all the
you know, sales, goals, and things we wanna do
we just take a kinda step back
and let's work on the processes
and let's work on our
flow and capabilities
so that we are delivering to our clients the best service
that we can possibly give them
The goals is 2% better everyday
and it's repeated over and over.
Whatever we're doing that day,
does it align with
you know, the health of our clients,
and adding value,
a bigger return on their investments.
You know.
Can we be better at something with the client?
Let's make that happen.
Can we communicate better?
Let's work on the tool
to communicate with the client better.
So, that's our focus all quarter.
Just to be a better company.
Is that good?
- [Joe] That's good. So today's a Monday.
How are we 2% better today than we were on Friday?
- Today?
- [Joe] Today.
- Um. Just me being here.
I've been out of town for two weeks.
So, getting back on track for some of the
high-level stuff that we've been working on.
And we've made some progress on our warehouse
with some ideas.
We've made some progress on how we're going to
manage our FedEx.
All in today. 2% better.
- [Joe] Sean Green, how are you 2% better today?
(laughter)
- Set aside a bunch of goals up on the board here,
and crossed out three of them today.
- [Joe] Sweet!
Good Job!
(upbeat music)
- The focus of
Highway 85 for this complete quarter
was to take a complete step back
on our growth from pushing some things forward
and it's the health of our clients,
the health of
our team
were number one and number two.
And then penetrating the Arizona market
and providing more locally than the outside
is our current focus.
And so what does that mean?
We've been doing a lot of growth with our warehousing,
with our production,
and growing capabilities and adding stuff,
and now we're just taking a big step backwards,
reevaluating and how can we deliver
a better product in the shop.
And how can we sharpen up and get 2% better
in the warehouse every single day.
And how do we have better show services
and deliverables on the other end,
from a marketing standpoint
from a planning standpoint for our clients?
How do we provide more value and have them get a better ROI
and more value from Highway 85?
So, that has been our focus
and also the team.
We spent the time to reevaluate
everybody's position in this team.
Changed some people,
redid the whole board chart
so that it fit who Highway 85 is now,
as it benefited each individual
and how we serviced our clients.
So we've been super passionate about it.
We talk about it every Monday morning in the meeting,
what our focus is,
so we make sure we're laser focused in
on everything we're doing for this particular quarter.
Health of our clients
and health of the team.
- [Joe] How are we better than we were
at the start of the year,
6 months ago?
- How are we better?
- [Joe] Yes.
- Um. I'd say that
I think the key thing is that the communication
between the team is improving.
We've had some of these tools in place,
but if we're all not living in the
project management software and the
inventory management software
and not holding
meetings to hold meetings
but we're really moving the needle on things
on a communicating standpoint.
I see that's where we've gotten stronger.
(upbeat music)
- Both internally,
for our clients,
pushing some boundaries
and all avenues.
We wanna be delivering a better service.
We want
helping our client plan better for the shows,
getting better returns has been a passion
of ours for a while,
but it's like on full force.
We've put even more emphasis
and more money where our mouth is
in expansion, in people,
in processes.
We don't have everything perfect,
but we're inching at getting 2% better every day.
2% better every day.
and then trying to bring that drive
and that passion that we have
to our clients and their planning
and improving their trade show programs right now
is a huge emphasis.
Even in our marketing,
it's all about trying to add this value
and so we think everybody can do it better.
There's always room to grow.
There's always room to try new things.
There's always room to push boundaries
and get better returns
on every dollar you're spending.
Yeah, we're just passionate about it right now.
Give me another question.
- [Joe] What about the GPS kit?
Why are we talking about that so much?
- The GPS kit.
Okay, so that's a tool to help.
A simple, basic tool
that we've been pushing
and we developed a year ago
to help
It's not just for trade show managers,
but it's what it's intended for.
Its how to just ask yourself,
Why am I doing this?
What is the success criteria?
Getting those things down on paper,
really identifying what you need to achieve,
and then looking at your audience
and understanding your audiences' terrain.
That in the end is your fuel
and all the different aspects of that.
How to amp up your service.
And how to amp up all those services
that you're doing.
What's worked in the past?
What hasn't worked in the past?
And look at this at every level
from every single trade show
whether its your ten by ten,
whether its just a table top version
that you're having some off-site
at some resort
to your 80 by 90 exhibit for CES.
They all are super important.
So, the GPS is just a simple tool
just to plop out.
Put yourself through it
every single time on every single one.
Because the player's usually different,
the sales person going is different,
the objective, the show, and
get really clear on your planning.
And we do that kind of stuff constantly.
And I'm running client after client
through these things.
Some with resistance, some not.
Some don't wanna change,
some really appreciate it.
It makes a huge difference.
Who doesn't like planning?
Who doesn't like to achieve the goals they get to set.
So, that's the GPS tool.
(upbeat music)
- [Joe] What's going on at the warehouse?
- So lets talk about,
As far as, now we've talked a little bit about the GPS,
lets talk about something we're doing here internally.
And that's our warehousing facility.
It's the podcast studio.
We have the young entrepreneurial training center
that we're building over there.
We have another building.
We put a ton of effort into forklifts, new racking,
improving on our software, more staff,
and we are getting all of our clients organized
and getting our efforts organized
we have staging areas and room like
we've never had before.
So we're not on top of each other.
Its been about a three month process now
of moving in
and getting things dialed in.
We've got probably another couple of months
on the internal
paperwork side of things
and getting it into the system.
To be honest, in the past,
we've used a software like Exhibit Force
and been afraid to put our clients
let other clients have access to their own stuff
just simply cause
we weren't that good at it,
we weren't that confident in having people live in it
and now we want to live in it.
(upbeat music)
I hate that answer.
There you go.
Why would you add something to me?
I gotta go do work.
- [Joe] What are some big shows coming up
in the next three to six months,
that if people aren't planning to be at
they should be?
- I don't know.
- [Joe] You don't know any big shows coming up
in the next three to six months?
- No. Zero.
Bad question.
You had it coming.
- [Joe] Okay.
- Focus on
what is it I've been saying?
I have it written up on the board.
Our focus is
Oh Jesus Christ!
Pause it.
I've been saying it over and over.
I don't like anything I just said.
You can delete all that.
I need to move on.
Bye.
(upbeat music)
Không có nhận xét nào:
Đăng nhận xét